SILYE
Privacy.
How your enquiry is handled.
Contact
- SILYE is run by Sarel Cilliers in Potchefstroom, South Africa.
- management@silye.co.za
Your enquiry
- Name, email, service and project details help us respond.
- Phone, budget and timeline are optional.
- An enquiry does not subscribe you to marketing.
Clothing orders
- We collect your name, email, phone number, shirt, size, quantity and delivery or collection choice to fulfil your order.
- Delivery orders also require a street address, suburb and postcode in Potchefstroom.
- Customer details are encrypted in the website database and available only through authorised shop management.
- Order confirmations are sent to you and SILYE through Resend. SILYE’s management inbox forwards to its Gmail inbox.
- Yoco processes payments on its own secure page. SILYE does not receive or store your card number or security code.
- Your order details are not used to subscribe you to marketing. Contact management about access, correction or deletion; information needed for an ongoing order or recordkeeping may need to be retained.
Email delivery
- Hosting: ChatGPT Sites and Cloudflare.
- Email delivery: Resend to SILYE’s Gmail inbox.
- Providers may process information outside South Africa.
- Enquiry messages are not separately stored in the website database. Clothing orders are stored securely so SILYE can fulfil and track them.
Spam prevention
- Temporary submission counts limit spam.
- Available IP addresses are converted to salted hashes.
- Counts expire after 24 hours and are removed on the next enquiry.
- WhatsApp’s privacy terms apply when you open it.
- The pre-filled message is sent only when you choose to send it.
Your choices
- Contact management to request access, correction or deletion.
- Avoid sending passwords, payment details or sensitive information.